Tuesday, 14 October 2008

Why Process Now - Gartner

At BPM 2008, the European annual conference on Business Process Trends, editor Paul Harmon gave an excellent keynote speech in which he explained some of the reasons why companies were increasingly focussed on process improvement projects, many including workflow and process automation. While he was talking, I penned a series of models. In this one, I captured his speech as it related to a report by Gartner.

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